Terms of Service and Privacy Policy

Last updated: March, 2024

By downloading or using CallPlay you agree to these Term of Service and our Privacy Policy. 

Table of Content

·        Terms of Service

·        Privacy Policy

Privacy Policy

This CallPlay Privacy Policy explains how CallPlay and its affiliated companies ("CallPlay" "we" "us") process any personal data we collect from visitors and users of CallPlay APP, www.callplay.in.th, and any other services provided in relation to the applications and website or that link to this Privacy Policy(collectively, the "Services").

 

We value the privacy of users, publishers, members, and others who visit and use the Services (collectively or individually, "you" or "users") and want you to be familiar with how we collect, use, and disclose personal information from and about you.

 

You may share personal information when using the Services. One example is when you provide information about yourself as part of the account creation process. Another is when you take certain actions on the Services that are public or intended to be public in nature, such as when you broadcast content, post profile information, follow friend's profile, timeline content, video content. Given the social nature of some of the Services, that information may be collected, used, or disclosed by others who are part of that social interaction. We encourage you to be mindful of this when considering your activity on the Services.

 

Contact Information

If you have any questions about how we use your personal data, please contact support@callplay.in.th

What Information Do We Collect

 

We obtain information about you through the means discussed below when we provide the Services. Please note that we need certain types of information so that we can provide the Services to you.

1.     User-provided Information

2.     Collected Information for Legitimate Interests

User-provided Information

You consent to provide some or all of the following Personal Information when you create an account on the App or use Services, such as uploading contents on the App or contact us for technical support:

·        Registration information, such as your date of birth, phone number (or email, if applicable), password, user identifier and language;

·        Profile information, such as your alias, profile images, gender, self-introduction;

·        User-generated contents ("UGC"), such as comments, texts, messages, pictures, images, videos, sounds, code or other data or materials that you upload, distribute or stream on the App when you use Services;

·        Payment information, such as full name, billing address, billing zip code, billing country, date of birth, purchase amount, payment method, credit or debit card number or other payment information where required for payment;

·        Transaction information such as the transaction serial number and transaction historical records after you purchased Paid Services;

·        Your Global Positioning System (GPS) information, after you permit us to do so but you may change the access to your GPS information via the settings on your mobile device;

·        Your opt-in choices and correspondence with us, such as information used to verify with your account or to resolve your feedback or complaints; and

·        Information you provide when participating in in-app surveys and activities.

·        Information you provide from social media when you create a CallPlay account by connecting with a third-party social media account.

·        Information and UGC you provide when participating in our events, promotions, challenges or during other interactions with our social media sites.

Collected Information for Legitimate Interests

We may collect some or all of the following Personal Information about you when you use Services for legitimate interests:

·        Network activity information, such as your browsing history, search history, the videos or pages you visited, the date and time of your visits, other users' accounts that you subscribed to, and information regarding your interaction with other users;

·        Information from Other Sources: We may obtain additional information from third parties and sources other than the Services. For example, we may obtain additional information from games or services you use, or social media networks for which you have approved our access.

·        When you access the Services through social media networks or when you connect the Services to social media networks, you are authorizing CallPlay to collect, store, and use such additional information and content in accordance with this Privacy Policy

·        Device identifiers, such as your operating system, browser type, brand, model and serial number of your mobile device, Internet Protocol (IP) address, mobile carrier, screen resolution, language setting, IMEI number, and media access control address;

·        Information regarding your access to and use of other apps;

·        Other location information, such as the information based on your SIM card;

·        Mobile advertising identifiers, which are used by mobile operating systems and made available to advertising providers to gather metrics on mobile apps ( IDFA or AAID) to help us and advertisers provide ads that may be more relevant to your interests;

·        Metadata, associating with the UGC you provided us, which describes other data and provides information about how, when, and by whom the piece of UGC was collected and how that UGC was formatted, such as hashtags used to label the keywords to the video and captions; and

·        Cookies, small pieces of data to enable us to provide certain features, which are collected by us or our business partners to measure and understand the web pages you click on and how you use Services, enhance your experience using Services.

How We Use Your Information

We will only use your Personal Information when the applicable laws allow us to. In general, we use your Personal Information for the following purposes:

·        Provision of services: to present Services and its contents to you, including any interactive features on Services, and to provide you with information, products or services that you allow us to; we also collect and use Personal Information to verify your eligibility and deliver prizes in connection with promotion activities;

·        Improvement of services: to improve and personalize our services by presenting new services, information, recommendations, and feedback;

·        Customer management: to manage a registered user's account, to provide customer support and notices to the registered user about his account and notices about changes to Services or any other product or service we offer or provide through it;

·        Communication: to communicate and interact with you directly, for an example, we may send notifications regarding upcoming changes, promotion activities or improvements on Services;

·        Content review: to review pictures, images and contents posted or generated on Services to ensure that we comply with any applicable content regulations in any relevant jurisdiction;

·        Customization of content: to perform research and analysis about your use of, or interest in contents, products, advertising, or services available on Services in order to develop and display content tailored to your interests on our Website and App;

·        Performance Analysis: to determine whether users of Services are unique, or whether the same user is using Services on multiple occasions, and to monitor aggregate metrics such as total number of visitors, number of videos viewed, demographic patterns;

·        Functionality and security: to identify users not meeting the age limit, to diagnose or fix technology problems, and to detect, prevent, and respond to actual or potential fraud, illegal activities, or intellectual property infringement;

·        Compliance: to enforce our terms of use and to comply with our legal obligations;

·        Aggregation: to aggregate · information we collect about you to which one or more purposes described above.

·        Cookie: We and our vendors and service providers use cookies and other similar technologies (e.g., web beacons, flash cookies, etc.) ("Cookies") to automatically collect information, measure and analyze which web pages you click on and how you use the Platform, enhance your experience using the Platform and improve our services. Cookies are small files which, when placed on your device, enable the Platform to provide certain features and functionality. Web beacons are very small images or small pieces of data embedded in images, also known as "pixel tags" or "clear GIFs," that can recognize Cookies, the time and date a page is viewed, a description of the page where the pixel tag is placed, and similar information from your computer or device. By using the Platform, you consent to our use of Cookies.

Additionally, we link your contact or subscriber information with your activity on our Platform across all your devices, using your email or other log-in or device information. We are not responsible for the privacy practices of these third parties, and the information practices of these third parties are not covered by this Privacy Policy.

You may be able to refuse or disable Cookies by adjusting your browser settings. Because each browser is different, please consult the instructions provided by your browser. Please note that you may need to take additional steps to refuse or disable certain types of Cookies. In addition, your opt-out selection is specific to the particular browser or device that you are using when you opt out, so you may need to opt-out separately for each of browser or device. If you choose to refuse, disable, or delete Cookies, some of the functionality of the Platform may no longer be available to you.

Note that we may process your Personal Information for more than one lawful ground depending on the specific purpose for which we use your Personal Information.

How We Share Your Information

Please note that if your profile is public, your content will be visible to anyone on the Platform and may also be accessed or shared by your friends and followers as well as third parties such as search engines, content aggregators and news sites.

We may also share your information with other members or affiliates of our corporate group, to improve, optimize the Platform and to prevent illegal use.

We may share your Personal Information outside of Services when we have your consent, either express or implied.

We may disclose your Personal Information to members of our corporate group (that is, entities that control, are controlled by, or are under common control with us) to the extent this is necessary for services, customer management, customization of content, advertising, analytics, verifications, functionality and security, and compliance.

We may disclose your Personal Information to our authorized service providers that perform certain services on our behalf. These services may include fulfilling orders, processing credit card payments, customization of content, analytics, security, map navigation, data storage and cloud services, supporting our functionality, and other features offered through Services. These service providers may have access to Personal Information needed to perform their functions but are not permitted to share or use such information for any other purposes. However, if you connect to a third-party service through Services or otherwise links your account with a third-party service, you are requesting and authorizing us to share or grant access to information on your behalf with such third party. We may also send information about the content that you watched or your activities on Services to such third party in order to upgrade your experience on Services.

We access, preserve and share your Personal Information with regulators, law enforcement or others where we reasonably believe such disclosure is needed to (a) comply with any applicable law, regulation, legal process, or governmental request, (b) enforce applicable terms of use, including investigation of potential violations thereof, (c) detect, prevent, or otherwise address illegal or suspected illegal activities, security or technical issues, (d) protect against harm to the rights, property or safety of our company, our users, our employees, or other third parties; or (e) to maintain and protect the security and integrity of Services or infrastructure.

We may disclose aggregated information about our users. We also may share aggregated information with third parties for conducting general business analysis. This information does not contain any Personal Information and may be used to develop content and services that we hope you and other users will find of interest.

Data Security

      · Your account information is password-protected for your privacy and security. We implement a variety of security measures to ensure the security and accuracy of your personal information and prevent unauthorized access or improper use.

      · CallPlay has taken steps to assure that all information collected will remain secure and in its original form, i.e. free from any alteration. As such, access to all personal information is strictly controlled. Only employees who need the information to perform a specific job are granted access to personally identifiable information.

      · In certain areas we use industry-standard SSL (secure sockets layer) encryption to protect data transmissions.

IMAGE INFORMATION (PHOTOS AND VIDEOS)

       1. For User-generated contents (“UGC”), such as comments, texts, messages, pictures, images, videos, sounds, code or other data or materials that you upload, distribute or stream on the App when you use Callplay.

       2. For Profile Information such as profile images or profile videos.

       Our website and Callplay application may collect user images or user video for various purposes, such as pictures profile, video profile, post or content submission. Please be aware that any images or videos submitted to our platform may be stored on our servers for future use. However, we do not share these images or videos with third parties; they are only used for internal purposes, such as share images and videos with your followers, improving our services and user experience. By submitting an image or video to our platform, you acknowledge and consent to our collection and storage of your image and video.

Agreement to Collect Personal Information

I am of legal age. I acknowledge and grant consent to the company to collect information, use or disclose personal information to conduct the activities, offer products or services according to the company's objectives.

Data Retention Period

         180 days or the end of the period of activity participation or use of websites and applications.

Purposes

1. To register ID registration and verify identity for login in the system.

2. To verify identity for activity participation, purchase products or use services from websites or applications.

3. To collect data, use or disclose personal information in order to conduct activities, offer products, recommend services, notify problems or provide services to you.

4.To customize the advertising and content you see, to fulfill your requests for certain products and services, and to contact you about specials and new products.

5. We may automatically track certain information about you based upon your behavior on our Site. We use this information to do internal research on our users' demographics, interests, and behavior to better understand and serve our users. This information is compiled and analyzed on an aggregated basis. This information may include the URL that you just came from (whether this URL is on our site or not), which URL you next go to (whether this URL is on our site or not), what browser you are using, and your IP address.

 6. We collect information about your buying behavior. We also collect other users' comments about you in our feedback area.

Cancellation of Data Collection 

You can withdraw the above consent and suspend the use of data, erase or destroy, or anonymize personal data to become the non-personally identifiable data which cannot identify the data subject by contacting the data controller or the administrator at our customer service as stated on the website or application.

Account deletion URL provided : https://callplay.in.th/acc_del/

Terms of Service

1. Special Notices

1.1 The CallPlay agrees to provide a real-time video calls, live chat platform of live call content, chat content or other content uploaded directly by users (User Generated Content " "UGC") utilizing the internet and cellular networks based services (hereafter "APP Services") in accordance with the provisions of this Agreement and any terms of use that are periodically issued.

To obtain these APP Services, the service user (hereafter the "User") shall agree to the provisions of this Agreement in its entirety and complete the registration process as indicated on the page. By clicking on "Sign Up" during the registration process, the User wholly agrees to all provisions in the items of this Agreement.

By using the APP Services under this Agreement, User hereby declares that: (a) User is of the sufficient legal age (according to the prevailing regulations) and have the full legal capacity and are not prohibited to enter into and conclude a binding agreement, or (ii) you have obtained the consent from your parents or guardian to use the APP Services and to be bound by this Agreement. You also declare that the information you provide in the registration process is always correct, true, up to date and accurate.

The CallPlay has the right to amend or modify this Agreement as it may consider necessary without further notice to User, including by way of announcing the amendment to the APP Services and the User agrees that by continuing to use the APP Services after the amendment or modification, the User agrees to be bound by the amended terms and conditions which has been modified.

For the purposes of this Agreement, the CallPlay and the User shall be jointly referred to as the "Parties" and any one of them as a "Party".

1.2 After the User is successfully registered, the CallPlay will assign each user a user account and password, the safekeeping of which shall be the responsibility of the User. The User shall bear full legal liability for all behavior and activities conducted through their user account. The User shall indemnify and hold the CallPlay free and harmless from any claims and/or lawsuits from any third parties arising out of the User's use or unlawful use of the APP Services through its user account.

2. Web Services Content

2.1 The actual content of the APP Services is provided by the CallPlay based on the situation, e.g., a live video broadcast, video on demand, music streaming, searches, networking, forums, chat rooms, email and the posting of comments, etc.

2.2 Some of the APP Services provided by the CallPlay require payment. When the User uses such paid-for services, they will be required to pay the relevant charges to the CallPlay. For paid-for APP Services, the CallPlay will give the User explicit notice in advance. The User can only access such services if he/she confirms, as prompted, that he/she agrees to and pay the relevant charges. The User acknowledges and agrees that if the User chooses to decline to pay the relevant charges, the CallPlay has the right to not provide such paid-for APP Services to the User.

2.3 The User understands that the CallPlay merely provides the relevant APP Services, and that the User is solely responsible for his/her own required equipment (such as PC, cell phone or any other devices used for connecting to the internet or cellular network) relevant to these APP Services, as well as the necessary costs (such as telephone or internet charges for internet connection and cell phone charges for cellular network usage) thereof.

3. Content Policy

We give precedence to various contents in application. The contents in application must be properly. We disallow contents about adults, gambles, politics, impolitic contents, violent, dangerous or ill-treatment of animals contents,misconceived, religions, piracy or intellectual property, alcoholic beverages or drugs contents, instigating, intimidating, calumnious, building up hatreds, disdain or violent contents, commercials, disturbing peacefulness of public or custom contents.

Prohibited content

The following is not allowed:

·        Text, image, audio, or video of graphic sexual acts intended to arouse.

·        Content containing sexually suggestive text, images, audio, or video.

·        Content promoting underage, non-consensual, or other illegal sexual themes, whether simulated or real.

·        Content that may be interpreted as promoting a sexual act in exchange for compensation.

·        Content that is made to appear appropriate for a family audience but contains adult themes, including sex, violence, vulgarity, or other depictions of children or popular children's characters, that are unsuitable for a general audience.

·        Content promoting marriage to a foreigner.

·        Content promoting the sexual exploitation of minors.

·        Promotion of sex-related entertainment, including location-specific entertainment.

·        Promotion or sale of merchandise that's intended to enhance sexual activity.

·        Content that Promotion of dating when motivated by infidelity.

·        Content containing sexually suggestive poses.

·        Content that plastic surgery services focused on genitalia or breast augmentation.

·        Content that harasses, intimidates, or bullies an individual or group of individuals.

·        Content that harasses, intimidates, or bullies an individual or group of individuals.

·        Content that threatens or advocates for harm on oneself or others.

·        Content that seeks to exploit others.

·        Content containing violent language, gruesome or disgusting imagery, or graphic images or accounts of physical trauma.

·        Content containing gratuitous portrayals of bodily fluids or waste.

·        Content containing obscene or profane languages that are likely to shock or scare.

·        Content that may be deemed as capitalizing on or lacking reasonable sensitivity towards a natural disaster, conflict, death, or other tragic event.

·        Content that promotes cruelty or gratuitous violence towards animals.

·        Content that may be interpreted as trading in, or selling products derived from, threatened or extinct species.

·        Content that political organizations, political parties, political issue advocacy or fundraising, and individual candidates and politicians.

·        Content about gambles, alcohols and drugs.

·        Content containing piracy or intellectual property i.e. Trademarks copyright and reputation patent, privacy and legitimate right by company laws   and/or third party.

·        Content that may be actions in religion events or participation religion invitation.   

·        Content promoting intimidation, defamation, onslaught, defaming, another users harassment for making other users are queasy.

·        Content containing disturbing peacefulness of public or custom contents (included a consent, announcement, disclosure, awkward broadcasting for other users, violence or sexual expression or anti-social content).

·        Content promoting actions in truth distortion of company and/or third party or willful publicizing about false information.

·        Content that may be actions for advantage of business service without client's consent.   

·        Content containing actions for sale, marketing, advertisement or commerce invitation (excepting client license).

·        Content promoting imitation, travesty or account imitation.

·        Content about actions for providing advantage or anti-society group participation.

·        Content that may be actions investigation, disclosure, procuring personal information of users, registration information of history of uses without permission of provider and customer.

·        Another content that provider see that is inappropriate.

·        The content is about lots of repetitive sending messages or any actions as spams.

·        The inappropriate content will be removed.

4. Modification, Suspension, Termination or Restriction of Service

4.1 In consideration of the unique nature of APP Services, the User acknowledges and agrees that the CallPlay has the right, at its sole discretions, to modify, suspend or terminate part or all of these APP Services (including those requiring payment) at any time and from time to time. The CallPlay may also impose limits on certain features and services or restrict the User's access to part or all of these APP Services. If the modified, suspended, terminated or restricted APP Service is a free service, the CallPlay is not obligated to notify the User and shall not have any liability in whatsoever forms to the User or any third party. If the modified, suspended or terminated APP Service is a paid-for service, the CallPlay shall notify the User in advance of any modification, suspension or termination, and should provide affected users with an alternative paid-for service of equivalent value.

4.2 The User understands that the CallPlay needs to perform scheduled or unscheduled repairs and maintenance on the platform providing the APP Services (such as the website or cellular network, etc.) and the relevant equipment. If such situations cause an interruption of paid-for APP Services for a reasonable duration, the CallPlay shall not bear any liability to the User and/or to any third parties. However, the CallPlay shall provide as much advance notice as possible.

4.3 The CallPlay has the right to suspend, terminate or restrict provision of the APP Services under this Agreement at any time and is not obligated to bear any liability to the User or any third party, if any of the following events occur:

4.3.1 Personal information provided by the user is false;

4.3.2 The User violates the terms of use stipulated within this Agreement;

4.3.3 The User does not make a payment to the CallPlay, as stipulated, to cover the relevant service fees when using paid-for APP Services.

4.4 If the User's registered account for a free APP Service is inactive for 90 consecutive days, or the User's registered account for a paid-for APP Services is inactive for 180 consecutive days following expiration of the subscription period, then the CallPlay has the right to delete the account and discontinue the provision of relevant APP Services to the User.

4.5 If the User's registered free account name violates any laws and regulations or national policies, or if it infringes upon the legal rights and interests of any third party, the CallPlay retains the right to revoke the account name.

5. Terms of Use

5.1 When applying to use the CallPlay's APP Services, the User must provide accurate personal information and promptly update the information if any changes occur, and upon request from the CallPlay, provide evidence to verify accuracy of the information given.

5.2 The User shall not transfer or loan his account or password to others. The User shall immediately notify the CallPlay if he discovers unlawful use of his account by others. The CallPlay shall not bear any liability, in whatsoever forms, if hacking or user negligence results in the unlawful use by others of the User's account or password.

5.3 The User agrees that the CallPlay has the right to, when providing APP Services, place any type of commercial advertisement in any form or other types of commercial information (including, but not limited to, the placement of advertisements on any page of the CallPlay website). The User also agrees to receive promotional or other relevant commercial information from the CallPlay via email or other methods.

5.4 By using and/or uploading any content through a CallPlay APP Services (including but not limited to forums, comments or personal microblogs) to publicly accessible areas of the CallPlay website, the User grants to the CallPlay the permission, free, permanent, irrevocable, non-exclusive and fully sub-licensable rights and license, without any territorial or time limitations and without requiring any approvals and/or compensations, to use, copy, modify, adapt, publish, translate, edit, dispose, create derivate works of, distribute, perform and publicly display such content (in whole or in part), and/or incorporate such content into existing or future forms of work, media or technology.

5.5 While using the CallPlay APP Services, the User must abide by the following:

5.5.1 The User shall comply with all applicable laws and regulations in Thailand;

5.5.2 The User shall comply with all agreements, stipulations and procedures applicable to the APP Services;

5.5.3 The User shall not use the APP Services system for any unlawful purpose which is in violation of the prevailing laws, decency and public policy;

5.5.4 The User shall not, in any shape or form, use CallPlay APP Services to infringe upon the commercial interests of the CallPlay, including but not limited to the posting of commercial advertisements without the express permission of the CallPlayCommunity;

5.5.5 The User shall not use the CallPlay APP Services system to engage in behavior that may adversely impact the normal operation of the internet or cellular network;

5.5.6 The User shall not use APP Services provided by the CallPlay to upload, display or distribute any false, harassing, harmful, abusive, threatening, vulgar or obscene messages or information, or any other type of unlawful messages or information;

5.5.7 The User shall not infringe upon the patents, copyrights, trademarks, right to reputation or any other legal rights and interests of any third party;

5.5.8 The User shall not use the CallPlay APP Services system to engage in any behavior detrimental to the interests of the CallPlay;

5.6 The CallPlay has the right to review and monitor the User's usage of the CallPlay APP Services (including, but not limited to, review of content stored by the User on the CallPlay website). If the CallPlay, at its sole discretions, reasonably consider that the User violates any of the aforementioned stipulations when using the APP Services, the CallPlay or its authorized agent has the right to request the User to rectify the situation or to directly take all necessary measures (including, but not limited to, modifying or deleting the content posted by the User, or suspension or termination of the User's rights to use the APP Services) to mitigate the impact of the User's improper conduct without requiring any approval from the User.

5.7 Any disclaimers, notifications or cautions regarding the usage of particular CallPlay APP Services, which are issued through various methods (including, but not limited to, webpage announcements, emails and SMS reminders) shall be deemed to form part of this Agreement. Usage of such APP Services shall be deemed to be a confirmation of the User's acceptance of the content of such disclaimers, notifications and cautions.

5.8 The CallPlay will limit access to information about the User to employees who we believe reasonably need to come into contact with that information to provide products or services to the User or in order to do their jobs

6. Intellectual Property Rights

6.1 All text, data, images, graphics, audio and/or video information and other materials within the Web Services provided by the CallPlay are property of CallPlay are protected by copyright, trademark and/or other property rights laws. Nothing in this Agreement shall be construed as conferring any license of any intellectual property rights or such materials by the CallPlay to the User. The User is prohibited from copying, displaying, downloading, modifying, reproducing or creating any derivative works of such materials, directly or indirectly published, performed, rewritten or republished for performance or distribution purposes, or otherwise used for commercial purposes without prior written consent from CallPlay. The entirety or any part of such information may only be stored on a computer for private and non-commercial use.

In further consideration of the unique nature of the APP Services, the CallPlay shall not bear any liability for any loss or damage incurred by the User by using the APP Services, any compensation, in any form, to the User or any third party for delays, inaccuracies, errors or omissions, interruption or defect arising from the production, the operation, transmission, transfer or submission, communications-line failure, theft or destruction of all or part of the aforementioned information, nor for any losses or damages arising from, or caused by, such inaccuracies, errors or omissions or any unauthorized access of the APP Services.

6.2 Any intellectual property rights of any software (including, but not limited to, any images, photos, animations, video recordings, audio recordings, music, text, add-on programs and supplementary material) belonging to any third party used by the CallPlay in the provision of APP Services belong to such third party copyright holder. The User may not reverse engineer, decompile or disassemble such software without the prior permission of the copyright holder.

6.3 By providing live-feed content or by uploading other content including but not limited photographs, links, texts and images, User agrees to give the CallPlay (including and all other users of the APP Services) an irrevocable non-exclusive royalty-free rights to use the UGC or any other content and their selection and arrangement for any purpose including publication, display, modification, and creation of derivative works.

Ability to Edit and Integrity of Your Account Information and Preferences

         · It is necessary to ensure that personal information used during registration is accurate, complete, and up to date for the usage purposes of the application. You always have the right to access and correct the personal information you have provided. We give you the ability to edit your accounts' preferences at any time, including whether you want us to contact you about specials and new products.

         · You will also be given the ability to change your passwords at any time to keep it anonymous.

8. Disclaimers

8.1 The User expressly agrees that he/she shall be fully responsible for any risks involved in using the CallPlay APP Services. The User shall also be responsible for any and all consequences arising from the Use of CallPlay APP Services, and the CallPlayCommunity shall not bear any liability to the User.

8.2 Under no circumstance does the CallPlay guarantee that the APP Services will satisfy the User's requirements, or guarantee that the APP Services will be uninterrupted. The timeliness, security and accuracy of the APP Services are also not guaranteed. The User acknowledges and agrees that the Web Services is provided by the CallPlay on an "as is" basis. The CallPlay make no representations or warranties of any kind express or implied as to the operation and the providing of such APP Services or any part thereof. The CallPlay shall not be liable in any way for the quality, timeliness, accuracy or completeness of the APP Services and shall not be responsible for any consequences which may arise from the User's use of such APP Services.

8.3 The CallPlay does not guarantee the accuracy and integrity of any external links that may be accessible by using the Web Services and/or any external links that have been placed for the convenience of the User. The CallPlay shall not be responsible for the content of any linked site or any link contained in a linked site, and the CallPlay shall not be held responsible or liable, directly or indirectly, for any loss or damage in connection with the use of the APP Services by the User. Moreover, the CallPlay shall not bear any responsibility for the content of any webpage that the User is directed via an external link that is not under the control of the CallPlay.

8.4 The CallPlay shall not bear any liability for the interruption of or other inadequacies in the APP Services caused by circumstances of force majeure, or that are otherwise beyond the control of the CallPlay. However, as far as possible, the CallPlayCommunity shall reasonably attempt to minimize the resulting losses of and impact upon the User.

The User agrees that the CallPlay shall not bear any liability for any losses arising from inadequacies in the quality of the following products or services provided by the CallPlay:

8.4.1 APP Services provided to the User free of charge;

8.4.2 Any complimentary products or services offered to the User;

9.  Compensation

The User agrees to safeguard and maintain the interests of other users. If the User violates the relevant laws and regulations, or any of the provisions of this Agreement, and in doing so causes damages to the CallPlay or any other third party, the User agrees to bear full responsibility for compensation of any damages caused.

10. Changes to the Agreement

10.1 The CallPlay has the right to make changes at any time to any provision of this Agreement. Once the contents of this Agreement have been modified, the CallPlay will publish the contents of the modified Agreement directly on the CallPlay website. This announcement shall be deemed to be a confirmation that the CallPlay has notified users of the changes. The CallPlay may also inform users of the details of the changes through other appropriate methods.

10.2 The User has the right to discontinue use of the APP Services if they do not agree to the changes made by the CallPlay to relevant provisions of this Agreement. Continued use of the APP Services shall be deemed as an acceptance of such changes.

11. Delivery of Notifications

11.1 Under the terms of this Agreement, all notifications sent to users by the CallPlay may be delivered via a webpage announcement, email, text message or post; such notifications shall be deemed to have been received by the recipient on the date sent.

11.2 Notifications from the User to the CallPlay should be sent to the contact address, fax number, email address or other contact details officially issued by the CallPlay.

12. Other Terms

12.1 The content of the application is made for Users who are of legal age (Over 18 years of age). In the case of unauthorized Users must have been obtained permission for registration of the parents, therefore we assume with all Top-Up behavior and the case of unauthorized Users has been assumed and approved by their parents. The company will not take any responsibility for any directly or indirectly damages, force majeure, special circumstances, and any subsequent damages resulting from inappropriate or illegal use of the User.

12.2 This Agreement constitutes the entire agreement of agreed items and other relevant matters between both parties. Other than as stipulated by this Agreement, no other rights are vested in either Party to this Agreement.

12.3 If any provision of this Agreement is rendered void or unenforceable, in whole or in part, for any reason, the remaining provisions of this Agreement shall remain valid and binding.

12.4 The headings within this Agreement have been set for the sake of convenience, and shall be disregarded in the interpretation of this Agreement.

 

13. Request of account deletion

Users have the right to ask for delete the personal account information we hold about them as follows:

1. In case of users believe that we have no further keep personal data of user.

2. Cases where we process personal data based on user consent and the user want to revoke the consent and there is no reason for us to process that personal data again.

3. The case of users do not want us to use personal information that we hold for conducting activities, offering products, recommending services, informing intelligence or services.

4. In case of users believe that the user's personal information held by us has been used for processing in violation of the law.

5. In case of user require to delete the account information used for logging in to Callplay, they can do so at the “Delete Account” menu in the app. To recover the account, log in with the same account again and follow the account recovery steps within 30 days after the account has been deleted. All data in the account will be deleted irrecoverably, How to delete account

6. In case of users require to delete account information and personal information by themselves immediately, please contact to delete the account at email support@callplay.in.th